FAÎTE™ NEW YORK

TERMS OF SERVICE

Effective Date: June 2, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at https://www.faite-ny.com (the "Site") and any related services provided by FAÎTE NEW YORK INC. ("FAÎTE," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Site.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

ELIGIBILITY

You must be at least 18 years of age to use the Site. By using the Site, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms. The Site is intended for users located in the United States.

PRE-LAUNCH EMAIL SIGN-UP

Currently, the Site is a pre-launch landing page designed to capture email addresses for individuals who wish to be notified about FAÎTE's upcoming product launch. By submitting your email address:

  • You consent to receive marketing communications from FAÎTE, including information about our product launch, exclusive offers, and brand updates.

  • You acknowledge that this sign-up is governed by our Privacy Policy.

  • You may unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email we send you.

PURCHASES AND ORDERS

Once our full e-commerce site launches, the following terms will apply to all purchases made through the Site:

Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time without prior notice.

Pricing

All prices are listed in US Dollars. We reserve the right to modify prices at any time. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

Payment

We accept major credit and debit cards and other payment methods as displayed at checkout. By submitting an order, you represent that you are authorized to use the payment method provided. Payment is processed by a third-party payment processor; we do not store your full payment card information.

Order Confirmation

Placing an order does not constitute a binding contract until we confirm your order by email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. If we cancel a confirmed order, we will issue a full refund to your original payment method.

Sales Tax

Applicable sales tax will be calculated and displayed at checkout based on your shipping address and applicable law.

SHIPPING AND DELIVERY

We currently ship only within the United States. Shipping rates and estimated delivery times will be displayed at checkout. Risk of loss and title for products pass to you upon delivery. We are not responsible for delays or failures caused by shipping carriers, customs, or events outside our control. Please ensure your shipping address is accurate before placing an order; we are not responsible for orders delivered to incorrect addresses provided by the customer.

RETURNS AND REFUNDS

Fragrance products are personal in nature. Our return policy will be published on the Site at launch and is incorporated into these Terms by reference. In general, we accept returns on unopened, unused products in original packaging within [30] days of delivery, subject to the conditions set forth in our return policy. Opened or used products may not be returned except in cases of defect or damage. To initiate a return, please contact us at the email address listed below.

Refunds, if approved, will be issued to the original payment method within a reasonable time. We do not refund original shipping charges unless the return is due to our error.

DISCOVERY SETS

Our discovery set is intended to allow customers to sample our fragrances. Sales of discovery sets are final and non-refundable, except in cases of defect or damage caused by us.

INTELLECTUAL PROPERTY

All content on the Site — including but not limited to text, graphics, logos, images, product names, fragrance names, and the FAÎTE brand identity — is the property of FAÎTE New York Inc. or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not:

  • Copy, reproduce, modify, distribute, or create derivative works from any Site content without our express written consent

  • Use any FAÎTE trademarks, logos, or brand elements without prior written authorization

  • Scrape, data-mine, or use automated tools to collect content or data from the Site

  • "Mirror" any portion of the Site on any other server

PROHIBITED CONDUCT

You agree that you will not use the Site to:

  • Violate any applicable law or regulation

  • Transmit or upload any harmful, fraudulent, offensive, or unlawful content

  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity

  • Interfere with or disrupt the Site or any servers or networks connected to the Site

  • Attempt to gain unauthorized access to any portion or feature of the Site

  • Harvest or collect any personal information about other users without their consent

  • Use the Site to send unsolicited communications (spam)

THIRD-PARTY LINKS AND SERVICES

The Site may contain links to third-party websites or integrate third-party services (such as Instagram). These links are provided for your convenience and do not constitute an endorsement by FAÎTE of those websites or services. We are not responsible for the content, privacy practices, or terms of third-party sites. Your use of third-party services is governed by their respective terms.

DISCLAIMER OF WARRANTIES

THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FAÎTE DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FAÎTE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FAÎTE NEW YORK INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL — ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE OR ANY PRODUCTS PURCHASED THROUGH THE SITE, EVEN IF FAÎTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCTS GIVING RISE TO THE CLAIM IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FAÎTE New York Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or related to (a) your use of the Site, (b) your violation of these Terms, or (c) your violation of any applicable law or the rights of any third party.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or related to these Terms or your use of the Site shall be resolved by binding arbitration administered by JAMS (or a mutually agreed alternative arbitration service) in New York, New York, under its applicable rules, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.

YOU AND FAÎTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING (CLASS ACTION WAIVER).

You may opt out of the arbitration agreement by sending written notice to hello@faite-ny.com within 30 days of first agreeing to these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of arbitration.

SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed from these Terms and will not affect the validity and enforceability of the remaining provisions.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and FAÎTE with respect to the Site and supersede all prior or contemporaneous communications and proposals.

CONTACT US

If you have any questions about these Terms, please contact us at:

FAÎTE New York Inc.

Email: hello@faite-ny.com

Website: https://www.faite-ny.com